Upon arrival in St. Kitts or Nevis, kindly contact Tropical Tours (no later than the next day) to advise the name of tour which was pre-booked. A representative will be present for desk hours (time will be advised) at the hotel for redemption of vouchers and a brief overview of the tour, e.g., day of tour, name of tour guide, inclusions on tour, venue of departure etc. The signed vouchers should be submitted during this time. All tours are shared and require a minimum number of people for confirmation. Therefore it is critical to follow instructions to avoid disappointment.